Closing Announcement
September 19, 2024
Dear Friends and Family,
We are very sad and disappointed to announce that Russell’s Pharmacy & Shoppe will be permanently closing on Saturday, October 19, 2024. Even though we have continued to have a steady influx of patients, we are closing due primarily to the direct negative impact of rapidly decreasing medication reimbursements along with no longer being in network for numerous patients. We have quickly come to the realization and resolution that we simply can no longer sustain our business in the current pharmacy industry.
We know that this news comes as a disappointment and a shock to many of you. However, after much prayer, consideration and examination of the facts, it has become quickly and extremely evident that closing is necessary. We truly apologize for the short notice, and we are so sorry for the inconvenience to you. We have genuinely enjoyed serving you and will miss you tremendously. Working here in the community with all of you has been an amazing experience. We are extremely grateful to you all for your support, for accepting us as a part of the community, and for allowing us to take care of you as your family pharmacy over the last six years. We wish you all the best and may our paths pleasantly cross in the future.
Regarding helping to provide continuity of care for you, our goal is to make this transition as smooth as possible. Therefore, we do ask for your patience during the process. If you have any questions, please come by and see us or feel free to give us a call at (919) 908 – 1060.
Sincerely,
Darius and Terensia
***STORE ITEMS ARE ON SALE AND DISCOUNTED UNTIL WE CLOSE***
INSTRUCTIONS AND OPTIONS FOR PATIENTS REGARDING PRESCRIPTIONS BEING FILLED AFTER SEPTEMBER 19, 2024
OPTION ONE:
You can have your provider(s) send in new prescriptions directly to another pharmacy of your choice.
OPTION TWO:
You can request that your patient profile be transferred from Russell’s Pharmacy & Shoppe to another pharmacy of your choice. PLEASE NOTE THAT CONTROLLED SUBSTANCE PRESCRIPTIONS CANNOT BE TRANSFERRED. THEY MUST BE SENT TO THE NEW PHARMACY BY YOUR PROVIDER. No more transfer requests will be accepted after October 12, 2024.
OPTION THREE:
If you do not request to transfer your patient profile by October 12, 2024, your patient profile will be transferred to a pharmacy to be determined. Once that takes place, it will be up to you to contact that pharmacy to receive your prescription fills or to transfer to another pharmacy.
BLISTER PACK INFORMATION:
For patients who wish to continue receiving blister packs, it is recommended to have prescriptions transferred or called in by providers to another pharmacy that offers this service. Some area independent pharmacies here in Durham that offer this service are as follows:
- GURLEY’S PHARMACY
- CENTRAL PHARMACY
- SOUTHPOINT PHARMACY
- JOSEFS PHARMACY
NOTE: SOME OF THESE PHARMACIES ALSO OFFER DELIVERY SERVICES. (SEE INDIVIDUAL WEBSITES.)